Effectively Manage Your Social Networking Strategy with the Microsoft...
According to a March 2009 study by Nielson, social networks and blogs are now the 4th most popular online activity, ahead of personal email. In addition, time spent on social networking sites is...
View ArticleTrack Social Media Marketing with Microsoft Dynamics CRM Accelerator
Let’s face it; this social media fad isn’t going out of style any time soon and has actually increased in usage during the past 12 months. According to the Top Eight Customer Management Trends for...
View ArticleMicrosoft Dynamics CRM as Early Warning System: Improve Customer Service With...
You’ve heard the stories. An irate or unsatisfied customer tweets about their experience with a company or product. The story is re-tweeted and more join in while the target company is oblivious to...
View ArticleIntegration With CRM: the Key to Making the Most of Social Media
As we all know, customers are at the heart of every successful business. Social media offers a powerful opportunity to connect with those customers on a more personal level. But in order for...
View ArticleSocial Media Networks in Combination with Microsoft Dynamics CRM Create...
Social Media Marketing is an effective and affordable way to reach your prospects. Adding this to the functionality of CRM creates optimal marketing power. According to Gartner, social CRM will be a $1...
View ArticleHow to Get the Most out of Microsoft Dynamics CRM 2011’s New Social Features...
In September, I wrote a blog post entitled, "Sneak Peek: Microsoft Plans Exciting Updates for Dynamics CRM." In that post, I covered several social media tools that were going to be added to Microsoft...
View ArticleHow to Get the Most out of Microsoft Dynamics CRM 2011’s New Social Features...
Last month, I wrote a blog entitled, “How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 1).” As promised, here’s the follow up to that post with even more great tips...
View ArticleIs Your Business Anti-Social ?
Today social marketing and connecting to people over social networks is very important for a business. Services like LinkedIn, Blogs, Facebook, Twitter and more, have skyrocketed in popularity. Is...
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